For the winter 2020-2021 season, we will be operating with just two chalets and on a self catered basis only. With Covid 19, we feel it is safer to keep contact between staff and guests to a minimum. There is also much uncertainty with Brexit and whether we will be able to employ UK staff.
Quibble free cancellation due to Covid19.
If the resort cannot open due to covid 19, or due to government travel restrictions (French or your home country), then we will pay back to you the total monies paid less reservation fees as follows:
If just the deposit has been paid to secure the chalet (£1400) and you have to cancel due to the above reasons, £200 is a non refundable reservation fee.
If the balance is then paid, which is due 8 weeks before the start of the holiday, this will include a further £200 non refundable reservation fee.
If you have to cancel less than 8 weeks before the start of the holiday, we will pay back the monies paid less £400 – ( non refundable reservation fees)
If you prefer not to cancel, you can transfer your holiday to a later date in 2020 or winter 2021, (equivalent week i.e. peak/off peak for the following season). We would keep the money you have already paid on deposit.
Normal cancellation fees will apply for any other reason.
This policy does not cover for personal illness or voluntary or compulsory confinement when travel is still permitted by governments.
It is highly recommended to take out additional Coranvirus travel insurance.
Rest assured that we will be following all the government health and cleaning guidelines.
The updated procedures ensuring you stay with us is as safe as possible, will include –
- Supply of hand sanitizer and soap
- Super-hot wash laundering as per hotel standards
- Streamline room decor, furnishings, and ornaments
- Cleaning of surfaces and then disinfection, using a product which is a strong and effective in killing bacteria, fungus and viruses paying special attention to door handles, switches, remote controls etc
- Self check in and check out